This article is dedicated to Nancy Randolph, without her this could not have been written. She is one of my personal heroes. She works in Manitowoc, Wisconsin, at the Manitowoc County Human Services Department. She applied for the initial grant to start Painting Pathways Clubhouse. On behalf of the members and staff, thank you!!
Most of us can identify with a certain amount of suffering. Some are submerged in it all the time. It, suffering, is part of the human condition. Life can be hard sometimes. Fortunately, you can learn to grow. You can begin to move past much of the suffering. It can be hard to do so alone. We must look for teachers and companions who are willing to walk down the path with us for a while. Hopefully we will find this sort of mentor and friend. The caveat is that you have to actively seek out help and advice. This is a place where many falter. It is never easy to ask for help. But take the chance, it may just change your life.
My life experiences gave me a pretty practical understanding of suffering. I began to see this going on in the lives of others also. I could identify with the terrible cost to the souls of those who suffer. That cost can easily spread to the friends and families around them. All of this has got me thinking. When I see someone who is suffering I just want them to know they are not alone. I want to help her. The question is how do we do it?
I have already learned that the real magic happens when you can touch the person behind the trauma. It helps to establish a place of safe acceptance and compassion for that person. This demonstration of goodwill can dry up tears and encourage. To accomplish these things with people is a bit of an art. You have to be open to them, but not captivated by their crisis. You must be compassionate and decoupled from pity. This is manifested by two people talking openly and unmasked. Being open in this way is the real miracle that we experience. I get to see these events more often at this point in life and have become grateful in the process. Sometimes we can get caught up in the drama of others. The passions are intriguing. Will She?
Won’t He? Will they have to operate? Are you gonna go to jail? It is hard to not get caught up in the process and the drama. Many of these crisis's are heart wrenching. Our best role is that of gentle friend. What can we really tell them about their pain that they don’t already know? To hold their hand and cry with them may be the greatest human service you can provide.
You can get convinced that you must take action or the person will face peril. Thankfully humility is ubiquitous in the universe. It offers constant little reminders for those who choose to see them. Although we are occasional conduits of grace and good will, we are not the only source of grace that is available to others.
Life, in the face of our hubris, occasionally will show us an absolutely beautiful illustration of grace. This grace is demonstrated in simple, humble human interaction. It is a moment that is bigger than just that moment. It is a bond between two people. It is no different for you and me today. It is about us. At that moment there is a partnership that is built.
The Buddha says that to gladden the mind, we should think of things of virtue. One of these moments of virtue has been in my remembrance always. As I watched the events transpire it gladdened my mind considerably. It taught me so much in just one moment.
I spend almost every day in a wonderful place called Painting Pathways Clubhouse. The clubhouse is a successful example of what makes a great community. It is the best that I have ever seen. Great passions and ideas are mediated into something truly impressive. Most of the people who make things happen and make decisions are the members. Members at a clubhouse are people who have a mental illness. It is clear that their mental illness does not prohibit accomplishment. The clubhouse is thriving because of the members. The staff would not be able to run the place on their own.
I have come to know and appreciate many new people in my time there. Most feel like adopting family to me at this point. But in this case, I met my friend Jane on a winter afternoon. She came into the clubhouse like many do. She was a bit confused and lacked confidence. She was a good person who really felt fear about almost everything. In the process of her life she lost a good job, her emotions, her ability to remember and all of her confidence. She was not sure if the clubhouse was right for her. What would she be forced to do? I think that I suggested trying to answer the phones. She broke out in a dead sweat and swore that there was no way that she could do that. She wasn’t sure if she can handle taking messages.
I am not sure how it happens. She began to answer calls. There is a set of skills that someone has to master in order to operate the phones. She had already achieved more than she had expected to achieve. She found a place to sit. Other members and staff worked side-by-side with her. She became part of the business unit at our club and answers the phone regularly now. A short training session was held so more people would know how to use the phone system. They used my friend as the example receptionist. She did the job without a flaw. It really touched me. “Do you see recovery is possible? Good for you, Jane! See, I knew you could do it.”, echoed through my thoughts.
We went our separate ways for a while. I got involved in a few projects and saw Jane on occasion. We would say hello and pass. By that time I had gotten pretty used to helping and supporting Jane. Often, I have been someone who she could talk to. One day I walked in and saw dear Jane in a state that I had seen before. This was not a posture of happiness, it was a crisis.
Instantly I saw the eye to eye contact she had with one of the staff members. The staff member showed incredible compassion and a face of hopeful acceptance. She cared for Jane in such a tender and human way. I captured an image of it. I went about my business in the usual way. She was getting what she needed. I was confident that she was in good hands. These two wonderful women will be etched in my memory as a moment of virtue and it still gladdens my mind. Like the song says, “We don’t always get what we want, but we get what we need”.